Privacy Statement

Privacy Policy – An Overview

Prime Air Global Ltd has created this Privacy Statement in order to demonstrate our firm commitment to Data Privacy & Security. Our Information gathering and dissemination practices for all our sites. This policy applies only to Prime Travels Air Global Ltd web sites, which carry the Prime Travels Brand, and not to other companies or organisations’ Web Sites to which we link.

Information Gathering and Usage

We may collect and process the following data about you:
• Details of your visits to this Site (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access.

1. Registration
Prime Air Global may collect and process the following information during the process of travel fulfilment for you. You may provide us with certain information such as your name, email address, postal address in order for Prime Air Global to deliver a smooth and cost efficient travel services, booking or purchase via this Site. When registering for certain services such as Chat, future marketing emails, Community pages, Contests and Promotions – the user has the Opt in/Opt Out option available at any time. This information will primarily be used for the purpose of providing personalisation and verification.

2. Feedback
Our site’s feedback form requires users to give us contact information (like their name and email address) and demographic information (like their zip code, age or income level). Prime Air Global may keep a record of your email or other correspondence

We use Customer Contact information from the Feedback Form to send the user information about our company and promotional material from some of our partners. You may at any time decide to opt out of these marketing mailers.

Demographic and profile data is also collected at our site. We use this data to tailor the visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

The customer’s contact information is also used to contact the visitor as & when necessary; in relation to travel services booked by us.

Users may Opt-out of receiving future mailings; by sending us an e-mail to the effect.

3. Contests
We run contests on our site in which we ask visitors for contact information (like their email address) and demographic information (like their zip code, age or country of residence).

We use contact data from our contestant to send information about our company and promotional material from some of our partners. Their users contact information is also used by us to contact the visitor when necessary, primarily to announce new contests and site features.

Demographics and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

A user may expressly choose to receive additional information from the contest organiser (the website) or the sponsor, in which the user identity is divulged to third party – as long as the user gives consent. Users may opt-out of receiving future mailing; by sending us an e-mail at

4. Electronic Newsletter
The site offers a free electronic newsletter to its users. We gather the e-mail addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by using the link provided in every newsletter.

5. Choice/Opt-Out policy
Our Site provides users the opportunity to opt-out of receiving communication from us and our partners at the point where we request information about the visitor. This site gives users options for removing their information from our database to not receive further communications or to no longer receive our service.

6. Information collected by Third Parties
In addition to information collected by ourselves we may also receive data that has been collected by third parties, which would be added to the previous information held by ourselves and handled / stored in accordance with this Policy.

Please note that in order for us to provide you with optimum service, we use ‘Cookies’ on our website.

What are cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. Cookies will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this web site – session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data.

When you agree to accept our cookies in your browser experience while using our website, we will take this to mean that you want to use our products and services, and that you consent to our use of cookies and other technologies as described in this Policy.

Browser settings: Almost all popular browsers like Internet Explorer, Chrome, Safari etc offer the options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent by the website being visited. You may select to reject cookies by adjusting your browser’s settings, but doing so will limit the range of features available to the visitor on our site and most other major websites that use cookies.

There are various types of Cookies. We primarily use the strictly essential ones that enable us to move you around our website and use its features and complete transactions and access secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Prime Air Global’s website may also use Cookies to collect information about how our website visitors use our services Online, for eg which are the most popular pages or content on our website; which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). or at times use Cookies to track the adverts that run on our website and show you relevant content that may be of interest to you. These cookies help us to limit the number of times or frequency of these advertisements that you get to see. These performance cookies help us to measure the effectiveness of our advertising campaigns. They are usually placed by advertising networks with our permission and are linked to various adverts being run on our website. They remember that you have visited a website and this information is shared with other organisations such as our advertisers.

Protecting your information:
We take website security very seriously and we are committed to safeguarding your personal information. We take a number of administrative and technical steps to ensure the security of the information you provide to us.

Storing your personal data

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by our office staff operating outside the European Economic Area or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. Outside the European Economic Area, controls on data protection may not be as wide as the legal requirements in this country. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

External Links
Please note that our website may contain certain literature and hyperlinks to websites owned by third parties. This Privacy Policy covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this Privacy Policy.

Monitoring To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your emails/telephone calls; and (2) customer transactions and activities on our website. All recordings are and shall remain our sole property.

Contacting the Web Site administrator

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web Site, you can contact.

L 8 Green Park Extension,
New Delhi 110016

T: +91 11 4670 0000

Updates and Changes
As our privacy statement may change due to developments in the law we encourage you to re read this from time to time so you are aware of any changes in how we gather and use your personal information. Any changes to this Policy will be either posted on our website, brochure and/or made available on request.

Personal Data and Security click here

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