Frequently Asked Questions

Our Team will make booking your Business Travel cost efficient and stress free

For our Real-Time Reservations or “Do It Yourself' bookings, You enter your credit card details at time of payment. All major credit cards are accepted. For assisted bookings, payment can be made to via cheque, credit card or Electronic Funds Transfer. For any payment by credit card be they for automated or assisted bookings, airline tickets and other documentation will not be issued until authorisation has been obtained from the relevant credit card company. ensures your credit card information is transmitted over secure lines and is not stored by uses a mechanism widely used by the e-commerce communities to transfer sensitive data over the Internet called Secure Sockets Layer (SSL). SSL is a protocol that provides communications privacy, authentication and message integrity and prevents eavesdropping, tampering or message forgery by encrypting data.

To check when SSL is active, note the following:
1. Internet Explorer : right click your mouse and select 'properties'. The URL will display for the page you are viewing as 'https' which denotes that the page is secured/SSL is in effect.
2. Netscape : the padlock in the bottom right hand corner of your browser will appear closed. All those pages that require you to disclose private information are covered by our SSL encryption that is certified by Verisign.

You can contact via contact us page.

For customer service and information about your booking, email us at:

To change or cancel a booking you can either email us at or contact us via contact page.

Airline charges or cancellation fees may apply with some fare types. Some reservations on restrictive fares cannot be changed. Penalties on Hotel/ Holiday Packages may vary based on tour type/ sesonality.

Our Privacy Policy ensures your right to privacy. Your confidential information will only be used for purposes of booking finalisation with our travel partners.

If you have lost your ticket prior to the day of travel please either e-mail us at: or contact us via contact page.

We will forward to you a Ticket Indemnity form for completion. This will facilitate the reissue of your ticket. Note the airlines usually charge a reissuance fee. If you lose your ticket on the day of departure, please contact the concerned airline local city office that will coordinate the above procedure.

For airline bookings, the debit takes place at time of airline ticket issuance. For car hire, at the time of making car rentals reservations, and for accommodation, at the time of booking. The hotel/Car rental provider may charge your credit card in case of a No Show. If you are using our special negotiated rates for flights, hotels, car rentals through prepayment, then you will be debited at the time of confirmation of services.

The travel documents are usually emailed to the email of the client.

E-ticketing is part of the new way of managing your travel. Please ensure that you use correct email id when booking with us.

Simply log on to and click on 'Forgot Password'. You will receive an email with details of your account.

For automated bookings you do not receive any documentation. At the car depot or upon check-in at the hotel, all you need to do is produce your credit card. For assisted bookings you will prepay and as such be provided with documentation.

We recommend that you use the latest version of any browser you may have. We are compatible with all. If you face some error messages while booking via the 'Do It Yourself Quote or Book' button. Please do report these errors to us in case you are unable to complete transactions. You can send an email to us at .

Please return your unused airline ticket or E-ticket confirmation together with a covering letter explaining the reasons for your non-use of the booking. Hotels & Car rentals reservations will be handled after having verified the stay/usage with the concerned service provider. For all refunds on credit card payments, the credit card surcharge levied at the time of acceptance will not be included in the refund, as these charges go to the concerned bank towards the transaction charges. Importantly please note, refunds will only be provided by the airline in accordance with the terms and conditions of the airfare purchased. Airlines may take up to 8 weeks to process a refund.

For 'Do It Yourself ' bookings, these will be displayed during the booking process and are a condition of the airfare purchased. For any clarification relating to airfare rules and conditions you can either email us at: or contact us via contact page.

While we accept local cheques in the countries where we operate, however Online Fund Transfer/Wire Transfer is the preferred mode of acceptance. In case of local cheques/Cashier Cheques - your travel documents will be shipped subject to clearance of these instruments. The clearing may take a transaction time of 5-10 days based on issuing bank location.

Yes, we accept cash payments.

All our offices comply with local laws, so if you need to pay us in another country where we operate – please use the relevant credit card, if paying by a credit card or do the Wire Transfer to our office concerned.

Global Business Travel Management for clients in India, USA, Europe, APAC

Prime Travels is a global TMC working with clients in India, USA, Europe and APAC region for Business and Leisure travel services. We offer Corporate Travel Services, MICE, Offsites, Leisure Holidays and much more. Prime Travels has its own offices in Delhi, Bengaluru, London, New York and Singapore and we work as a partner with our clients to ensure Cost Savings on Business Travel, use Travel Technology tools to ensure Travel Policy compliance and much more, all backed by quality services 24x7.

Unravel India at its best with Travel India and experience mystic journey to the land of charm and splendor. This country offers everything a visitor can ever ask for. From beaches, hill stations, wildlife sanctuaries, forts, palaces, castles, temples, India is place of rich tradition and idyllic atmosphere. If you want to travel India in a luxurious manner, get in touch with, one of the best travel agents India and get cheap air tickets to India for discovering India without any hassles.

You will be thrilled to discover this vast country with multiple facets. Diversity showcased by India in regard with tradition, culture, natural beauty and topography is alluring as well as overwhelming. It is not possible for somebody to Travel India; explore the whole country on his own, so provides a plethora of options along with cheap air tickets to India to have a rendezvous with this magical land to gather memories of a lifetime. With range of efficient and affordable options, this company offers the best of deals amongst all the travel agents India. You can get the packages customized according to your convenience too. There are endless places to explore in India, so it is not possible for you to cover all the places in one visit. One of the finest travel agents India will help you plan out Travel India options with ease without fleecing you.

Keep your stress of organizing the trip at bay with by your side. Everything is proficiently handled by the professionals of the company. aims at complete client's satisfaction with the best of travel packages. Safe travel and comfortable accommodation adds to the fun while you travel India. Tie ups with luxurious and premium hotels at different places in India lets the company provide you with a relaxing stay. You do not have to fret about your accommodation, food, air tickets. In short leave your traveling worries on and have the best of time unraveling India. Whether going for the first time or second, you will relish warmth and great hospitality along with cheap air tickets to India.

Experience uninterrupted pleasure with the pre-planned trip organized by great travel agents India. makes sure that you get cheap air tickets to India along with quality on the board services. You will not be disappointed on anything. The best of cuisines adds to the delight of food lovers. India has something for every visitor. You can look forward to a pleasant stay at the preferred locations in India with You can easily make last minute changes too. Your comfort stands on the priority of the company; you will face no convenience throughout your association with it.

The user friendly website allows easy bookings to your favorite destinations in India simple. You can check the FAQ on the site for solving any confusion regarding the services of You can also fill the easy form available for various packages to let the company revert to your individual needs. Check out different package categories offered by these best of travel agents India and pick a suitable for yourself. Experience beauty of India with endless packages and cheap air tickets to India offered by You will want to visit India again and again with the company's convenient services.

Read More